CCHI Certification Cost Archives - Parrot

How to Create a Bilingual Pay Program

How to Create a Bilingual Pay Program

A lot of organizations today are waking up to the fact that they need multilingual talent… badly. Many are beginning to create bilingual incentive pay programs. For a lot of businesses though, this is still a new concept. Hopefully this helps you on that journey.

Of course, if you’re paying someone extra for language skills, you have to measure it somehow. You can’t just send out a survey and ask “what languages do you speak,” right?

Using an unbiased, third party language test is the common (and often best) approach. But where do you go from there?

Test what matters

Think about the tasks your employees will do in their roles.

Does their job require them to speak with a certain degree of skill? Measure speaking. A good speaking proficiency test measures interpersonal speaking, meaning, their ability to have a real conversation.

Are you hiring people who will mainly be communicating via email or chat? Measure writing!

The two skills above, speaking and writing, will cover 99% of professional needs. These are the productive skills.

The receptive skills (listening and reading), will almost always measure higher than the productive skills, so in most cases testing them is redundant.

You only really need to test receptive skills if you’re teaching language students and want to measure progress — or if you run a super secret spy agency and your agents are out there somewhere just… listening… and reading… creepy.

Know how language proficiency is measured for bilingual pay

Language skills in the U.S. are measured using a standard scale created by the government. For any history nerds like me, the ILR scale was created after WWII and Korea because we realized that, as a country, we kinda suck at language skills – no good for fighting wars on foreign soil. Anyways… no more history, I promise.

The ILR scale is based on real-world language skills. It measures what people can actually do with their language skills on the job, not just chatting with grandma. After all, the government uses this scale to rate the ability of diplomats and spies and badass special ops dudes, so they have to make sure these guys have the skills needed to survive.

Download Parrot's info sheet to get help in setting up your bilingual pay program.

Choosing the right test for a bilingual pay program

Of course, I’m super biased because I know that Parrot is by far the best language test out there, but if you absolutely feel the urge to shop around, at least make sure whatever test you use meets the criteria below.

  • Human Rated

Sorry to all of you computer scored tests out there, but you’re just not there yet. No one who knows their stuff uses computers to measure language proficiency. All of the PdD’s and Fortune 100 business leaders I’ve talked to agree that we’ve got a long way to go before computers can do this reliably.

  • Valid

If the vendor (language testing company) doesn’t trust their test enough to publish research, you shouldn’t either. Think about it – if you had a study showing that your test works, wouldn’t you want to share it with anyone who asks? Definitely ask.

  • Reliable

Multiple raters – simple. Ask the vendor how many people rate each test. Single-rated tests have been found to be highly unreliable, especially in the middle range of language proficiency… often no better than a coin flip. Multiple raters increase reliability tremendously. Insist on it.

Language Testing Validity Report

Set passing scores – how good is good enough to earn bilingual pay?

When clients are setting up bilingual pay programs, their most common questions include:

  • What are other companies/agencies doing… Can I just copy it?
  • How is language skill even measured?
  • What’s the standard process for choosing a passing score?

Your best bet, legally and otherwise, is to use a valid, time tested process. These are the most common.

  1. Benchmarking. Essentially, testing people that are currently doing the job adequately and use their scores as a guide.
  2. Task Analysis, a.k.a. Have the professionals handle it. They’ll work with language experts and subject matter experts from your organization to create a document that recommends passing scores based on their analysis.
  3. Interview Subject Matter Experts. This is the DIY version of a task analysis. Less expensive, but like any DIY project, you gotta put in the elbow grease (or better yet, delegate!)

The most important thing in creating a bilingual pay program (sometimes called language pay) is that you choose a method, document the process, and stay consistent. If you want a more in-depth guide, check out our brand new video series on Setting Passing Scores! They’re super short crash courses (2-6 minutes, 4 videos, no biggie).

Follow these guidelines and you’ll be on your way to creating an effective, legally defensible and fair bilingual incentive pay program that you and your organization will benefit from.

Happy Testing!

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How Much Does It Cost to Become a Certified Medical Interpreter?

How Much Does It Cost to Become a Certified Medical Interpreter?

Becoming a certified medical interpreter might be a challenging process, but it’s well worth it. If you are bilingual and have a knack for interpreting, this path is rewarding. Take the Parrot Language Test at $37 and enroll yourself for the 40-hour training to be eligible for a CCHI or NBCMI certification. The certification cost from either organization is the same, whereas the requirements to apply are different.

Let’s take a deeper dive into the criteria and the cost of getting certified.

NBCMI Certification

The National Board of Certification For Medical Interpreters (NBCMI)

The organization currently offers the Certified Medical Interpreter credential in six languages; Spanish, Cantonese, Mandarin, Russian, Korean, and Vietnamese. If the language you need is not available, NBCMI offers a HUB- CMI certification, indicating that the candidate has met all prerequisites, passed the written test, and is qualified to take the oral examination once available in that language.

Application: You will be required to submit the prerequisite documents as part of the application form. For the same, a non-refundable registration fee of $35 is applicable, which is valid for a year.

Written Exam: If the board approves the application, candidates can take the written test (year-round), irrespective of their language preference. The written test costs $175. Registration for the test should be done within six months from the date of approval. 

Oral Exam: To earn the CMI certification, you must take an oral test in one of the available languages(Spanish, Cantonese, Mandarin, Russian, Korean, and Vietnamese). The cost is $275, and the exam can be taken year-round. The candidate has up to 2 years to pass the oral exam for the CMI credential. It’s worth noting that the Hub-CMI certificate expires in 2 years with no option for renewal.

For details, check out the NBCMI Certification Handbook

CCHI Certification

Certification Commission For Healthcare Interpreters

CCHI is the only organization that certifies healthcare interpreters to receive NCCA accreditation for its certification programs. Certification through the NCCA serves as the standard for many allied health and medical professions in the United States. The organization offers two types of certification with different language offerings; CHI Certification and CoreCHI certification.

The CHI Certification is available for Arabic, Mandarin, and Spanish medical interpreters only. This requires both a written knowledge exam and an oral performance exam. If the target language is other than the ones listed, the candidate can become CoreCHI Certified.

CCHI Certification Cost: An application fee of $ 35 is to be paid while submitting the required documents. Once the application is approved, applicants need to register for the CoreCHI written exam by paying a $175 fee. Effective January 15th, 2021, the CoreCHI exam can be taken online. For Spanish, Arabic, and Mandarin, the candidates must take the CHI oral exam before becoming CHI Certified. The oral exam costs $275.

For the CoreCHI Certification, candidates need to pay the initial application fee followed by the written exam fee. An oral examination is not applicable here. Check out the CCHI certification cost and other details here.

Certification Cost & Other Details

Does the cost vary for different types of medical professionals? Does the price change from state to state?

Medical Interpreting certification from CCMI and NBCMI remain the same across the US and Canada. They are standard for all medical specialties. The certification’s core purpose is to offer a national professional standard to all healthcare interpreters. Therefore the medical interpreter certification cost is the same across the United States.

Person Making Different Types of Language Testing

Additional Resources

Parrot for Business Info Sheet

We built Parrot to help businesses hire candidates with the language skills those businesses need to grow. Read this info sheet to learn more about how easy your testing program could be.

Language Testing Validity Report

Test Quality & Validity

By combining an innovative methodology with modern tech, we’re creating a new standard for evaluating language skills. However, none of that would matter if our results weren’t also unquestionably valid. This report shows how we’ve fine-tuned our method to meet and exceed key industry standards for validity.

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